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The ideas driving
Intelligent Banking

Research, strategies, and success stories for institutions leading the shift from digital to intelligent.

FEATURED Article

Intelligent Banking starts with better outcomes

The feature war is over. What comes next is Intelligent Banking.
Brendan Tansill
May 20, 2026
•
10 mins
 read
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Intelligent banking

The intelligent advantage

Explore articles, podcasts, webinars, and more on how AI, data, and modern platforms are shaping the shift from digital to Intelligent Banking.

News & Press

Open Banking in the US: Why now is not the time to sit back

2026
05
19
News & Press

Candescent and EverBank Collaborate to Modernize Branch Banking with Cloud-Native Digital Branch Banker Platform

2026
05
14
News & Press

Candescent Cares Donates $50,000 to Jump$tart Coalition for Personal Financial Literacy

2026
05
05
Article
10 mins
read

Intelligent Banking starts with better outcomes

The feature war is over. What comes next is Intelligent Banking.
2026
05
20
Article

One journey, not two: why connected lending matters now

For banks and credit unions, the gap between account opening and loan origination is where member relationships are won or lost …and most institutions are still leaving that moment to chance.
2026
04
01
Article

Financial wellbeing is a balance-sheet strategy

2026
03
19
Article

If financial wellness lives outside the banking app, you’ve already lost 

2026
03
12
Article
4 mins
read

For the moments that matter: Embedding financial wellbeing into digital banking

2026
03
05
Article
5 mins
read

Beyond Digital: Defining the Era of Intelligent Banking

Tansill explores the transition from the "Era of Access" to the "Era of Intelligence," highlighting how financial institutions must move beyond simple transactions to provide deeply personalized, proactive experiences. He outlines a strategic framework where AI doesn't replace human judgment but scales it, allowing banks to restore the "heart" of banking through a spectrum of service—ranging from invisible automated optimization to AI-empowered human empathy.
2026
02
23
Events

Jack Henry Connect

May 22, 2026
May 22, 2026
May 22, 2026
Events

P3 2026 Conference

May 22, 2026
May 22, 2026
May 22, 2026
Events

MAXX 2026

May 22, 2026
May 22, 2026
May 22, 2026
Events

Candescent AXIS

Candescent is proud to host AXIS, our flagship conference, bringing banks and credit unions together to explore the future of intelligent banking.
April 27, 2026
April 27, 2026
April 27, 2026
Events

SymEast

Meet Candescent at SymEast 2026 in Cincinnati to explore intelligent banking strategies that strengthen experiences, operations, and growth.
April 20, 2026
April 20, 2026
April 20, 2026
Podcast
20 mins
listen

From Agentic AI to extensibility, FinTech's approaching horizon

Starting with 2020 and the pandemic, fintech has run at blazing speed. Today it's adopted large language models; tomorrow the explosive power of quantum computing.
2025
10
29
Podcast

Live From Money 20/20 Episode 2: Searching for the Best in Customer-First AI

In a series of podcasts taped live at 2025’s Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world.
2025
10
28
whitepapers

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2025
11
06
whitepapers

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2024
12
01
Articles

Insights and perspective

Explore articles featuring Candescent’s insights and perspectives on Intelligent Banking, from emerging trends and strategic shifts to the ideas shaping what comes next for banks and credit unions.

View all articles

Intelligent Banking starts with better outcomes

The feature war is over. What comes next is Intelligent Banking.
Read more

One journey, not two: why connected lending matters now

For banks and credit unions, the gap between account opening and loan origination is where member relationships are won or lost …and most institutions are still leaving that moment to chance.
Read more

Financial wellbeing is a balance-sheet strategy

Read more
View all
client stories

Trusted by forward-thinking financial institutions

Explore how banks and credit unions are using Candescent’s platform to strengthen engagement, improve retention, and deliver more relevant experiences across the customer journey.

All client stories

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Citadel Credit Union

Seamless openings, Exceptional experiences

Citadel’s leadership taps Candescent for digital account opening solution to support the credit union’s growth ambitions.
Read client story
Horizon Credit Union

Horizon transforms member experience

A community-rooted credit union evolving its digital banking experience to meet changing member expectations.
Read client story
OneUnited Bank

How OneUnited Bank grew digital adoption by 33% with Candescent

Serving 100,000+ customers nationwide, OneUnited is an award-winning CDFI committed to closing the wealth gap through financial literacy and accessible banking.
Read client story
Meriwest Credit Union

Turning AI Insights into member loyalty

With Candescent’s digital banking platform, everyday interactions became more relevant, leading to stronger engagement and retention from their members.
Read client story
Apple Bank

Account opening in a New York minute

How Apple Bank modernized account opening, reduced manual reviews and gave their bankers time back with Terafina.
Read client story
Events & Webinars

Conversations shaping the industry

Candescent is leading the way in Intelligent Banking. Join us for live and on-demand conversations with industry leaders shaping the future of banking.

All events & webinars
Event
Sep
15
-
Sep
17
2026
Omaha, NE

P3 2026 Conference

View event
Event
Oct
06
-
Oct
09
2026
Aurora, CO

MAXX 2026

View event
Event
Oct
19
-
Oct
21
2026
Kansas City, MO

Jack Henry Connect

View event
NEWS & PRESS

The latest news from Candescent

Check out press coverage and news about Candescent, from platform announcements and company milestones to moments shaping the broader banking industry.

All news & press
News
May 19, 2026

Open Banking in the US: Why now is not the time to sit back

Read item
News
May 14, 2026

Candescent and EverBank Collaborate to Modernize Branch Banking with Cloud-Native Digital Branch Banker Platform

Read item
News
May 5, 2026

Candescent Cares Donates $50,000 to Jump$tart Coalition for Personal Financial Literacy

Read item
Browse all COntent

The Intelligent Banking library

The thinking behind Intelligent Banking, bringing together research and real-world experience across the topics shaping the future of banking,

White Papers & Reports

In-depth research and strategic analysis on the trends shaping the future of banking

Podcast

Leadership in conversation with leading financial and banking podcasters.

Articles

Practical insights and thought leadership on experience, intelligence, and modern banking strategy.

Client Stories

How banks and credit unions are turning smarter experiences into real growth.

Events & Webinars

Candescent is leading the way in Intelligent Banking. Join us for live and on-demand conversations with industry leaders shaping the future of banking.

News & Press

Company updates, announcements, and what’s happening with the platform.