Account onboard or offramp?

With Candescent, account opening becomes more than just a transaction. It’s an opportunity to build lasting, valuable relationships with your customers.

Candescent Account Opening removes friction from the user experience, lowers acquisition costs, increases conversion rates, secures loans quicker and drives product cross-sales.

Offering a broad spectrum of products, it includes consumer deposits and lending, real estate, small business deposits and lending and commercial deposits—across digital, branch and call center channels. Integrated with Candescent Digital Banking, it delivers a unified digital onboarding and sales experience for mid to large-sized banks and credit unions.

And our platform is completely flexible and extensible, offering self-service configurability so you can future-proof onboarding.

• Seamless experience: Our platform is a unified process for both consumers and businesses across any channel and device.
• Customer-centric design: Onboarding is a simple and intuitive process – featuring an integrated status tracker and collaboration portal for applicants when not present.
• Intelligent delivery of documents and disclosures: Disclosures can be configured based on various factors, such as product or applicant type, allowing financial institutions to reduce compliance costs and deliver a smooth, user-friendly experience.
• Real-time analytics: Bankers gain insights into pipeline status, sales performance and lead conversion. 
• Product recommendations: Our capabilities enable financial institutions to cross-sell other products in a single account opening experience without any form of data re-entry.